Sorry if this is the wrong place to post this.
I upgraded to 2.7.1 after seeing the prompt on my device and immediately began noticing crashes with code e0 while playing normally stable games, even navigating the device settings. Most reliably I can trigger a crash by checking for another system update, or trying to update my game library.
Noticing this trend of network related activity causing crashes, I am surprised to learn that this update was meant to correct issues with opening connections, though mine is rev b.
Things I've tried:
- Factory reset
- Reboot to recovery and re-update
All with no changes in behavior.
And now, seeing as there are issues with update for me, I thought I would just stay at 2.6.2 for the moment using recovery mode, but it appears I can't connect to the server to download games anymore, with the catalog giving me network error 12 after attempting to refresh. Edit: Also network error 12 when attempting to fetch a system update.
I've sent off several diagnostics reports of crashes, but I'm happy to upload logs here if that would be helpful.
Edit: I continued to troubleshoot but only made things worse, after another factory reset I'm now stuck at the register device screen with the same "server error". From the debug log:
query error line 1755,0: 12
Error fetching PIN:Internal Error: 12
Edit (04-27):
Server error appears to have been temporary and I'm back in, onboarding of course auto-updated to 2.7.1 and the crashes continue. I am at least able to provide logs again.
This was as I was trying to fetch my available games after re-linking the device:
crashlog.txt 1,8
--- crash at 2025/04/27 14:48:54---
build:208c5b3a-2.7.1-release.184449-buildbot
r0:2408f1c9 r1:900ee610 r2:2001ada8 r3: 00000000
r12:20010ecc lr:2408f171 pc:24014150 psr: 210e0000
cfsr:00000001 hfsr:00000000 mmfar:00000000 bfar: 00000000
rcccsr:00000000
heap allocated: 1281280
Lua totalbytes=128283237 GCdebt=-127574530 GCestimate=706553 stacksize=84
This was from a few minutes ago (13:34 PT at the time of writing) immediately after unlocking the device:
crashlog.txt 10,17
--- crash at 2025/04/27 20:25:28---
build:208c5b3a-2.7.1-release.184449-buildbot
r0:2408f1c9 r1:9067f080 r2:2001ada8 r3: 00000000
r12:906b2408 lr:2408f171 pc:24014150 psr: 21070000
cfsr:00000001 hfsr:00000000 mmfar:00000000 bfar: 00000000
rcccsr:00000000
heap allocated: 9338688
Lua totalbytes=128485489 GCdebt=-127575225 GCestimate=884039 stacksize=42