Playdate has crashed - press A to restart

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#1

Hi,

I recently got a playdate but after switching it on i saw the following error message:

"Sorry, Your Playdate has crashed. Press A to restart".

I have tried to boot into recovery mode by pressing and hold A + B + lock + menu, but after loading new firmware I end up back at the crash screen.

I have pushed a pin into the little reset hole a few times to see I can boot into USB mode. After connecting the Playdate into a Windows Laptop i see 5 small files including a version.txt file which says:

build=5f230668fc9b-1.11.1-release.136881-buildbot

Please could anyone let me know how I could fix this playdate? Is there a way to perhaps load firmware through USB as I have not been able to set up an internet connection to update the device through Wi-Fi.

Thanks
Raymond

#2

-- EDIT -- 10.02.2023

I managed to install Playdate simulator and opened the crashlog:

--- crash at 2022/09/28 07:49:19---
build:59185ded27c7-1.12.3-release.140884-buildbot
r0:20024bd0 r1:00001000 r2:2000262e r3: 00002710
r12:00003fe0 lr:08022d75 pc:0803947c psr: 21000000
cfsr:00000082 hfsr:00000000 mmfar:ffffffff bfar: ffffffff
rcccsr:00000000
heap allocated: 349376
Lua totalbytes=357400 GCdebt=-94827 GCestimate=178777 stacksize=40

--- crash at 2022/09/28 07:49:32---
build:59185ded27c7-1.12.3-release.140884-buildbot
r0:00000000 r1:00000000 r2:00030c8b r3: 00000000
r12:006d3000 lr:080307eb pc:08030508 psr: 61000000
cfsr:00000082 hfsr:00000000 mmfar:ffffffff bfar: ffffffff
rcccsr:00000000
heap allocated: 349376
Lua totalbytes=357400 GCdebt=-94943 GCestimate=178777 stacksize=40

I cannot change the time on this device either hence why the dates differ to today's date.

--

#3

We're very sorry for the rough ride your Playdate has given you! :frowning:

Is that literally what happened the first time you turned it on: you got the crashing message?

#4

Also, did you purchase this directly from us, or from another party?

#5

Thanks for respoding Greg

This was a second party purchase - This is the first message I got after switching it on

#6

Try pressing and holding the reset pin for at least 10 seconds and see if that helps at all.

#7

Thanks Will,

After pressing and holding the reset pin for more than 10 seconds that did not work.

#8

Are you getting to the OS at all or just crashing immediately?

#9

The system boots and crashes immediately. After a while of inactivity it will change to the clock.